Cafcass Cymru - Wrexham - Family support services
What we do
We provide expert child-focused advice and support, safeguard children and make sure their voices are heard in family courts across Wales so that decisions are made in their best interests.
We may only become involved in a family law case when required by the court.
We are not a legal service and cannot provide legal advice.
Who do we support
If you are unsure who you need to contact please contact the office closest to the court where your case is being heard. We are unable to provide legal advice or discuss cases with anyone that is not a named party in our cases. We may ask you to confirm your identity with security questions when contacting us about your case.
If you have any concerns that a child’s safety or welfare is being put at risk and the risk is immediate and urgent, please contact the police directly.
Can anyone use this service?
If you are unsure who you need to contact please contact the office closest to the court where your case is being heard. We are unable to provide legal advice or discuss cases with anyone that is not a named party in our cases.
Service details for this family support services
Language: Welsh medium setting and English medium setting
- Can provide specialist support for families of children with disabilities / additional needs
Please contact to discuss your child(s) needs further. - Relevant staff have a valid current DBS?
Social information
Address
Website
https://beta.gov.wales/cafcass-cymru
Contact methods
Telephone: 0300 456 4000
Telephone: 07798 926 698(Whatsapp number)
Email: cafcasscymrunorthwales@gov.wales
Email: Telephoneenquiries@cafcass.gov.uk(Email)
Social media
Accessibility
Opening times
Phonelines open 09.00-17.00 Monday - Thursday and 09.00-16.30 Friday's
If you are aged 16 or over, you can contact us securely via WhatsApp and our call centre team will help you with any questions you may have. It will connect you to one of our agents between 9 am – 5 pm, Monday to Thursday or 9am – 4.30 pm on Fridays (excluding bank holidays).