Education Welfare Service - Family support services
What we do
EWOs work closely with schools and families to resolve attendance issues. They support children and families when pupils are experiencing difficulties in school or welfare issues are disrupting a child’s education. EWOs will investigate the reasons behind school absence and can advise families about specialist support services and make referrals to appropriate services.
As well as addressing attendance issues with individual pupils and their families, EWOs have a vital role to play working in partnership with schools to promote whole school attendance and reduce persistent absence. Many EWSs also offer advice to schools on child welfare and safeguarding in education. Schools will normally have a named EWO who is responsible for supporting the school to address attendance issues and EWOs are expected to develop close relationships with the schools they support.
Who do we support
• Schools can request the officer to make a home visit or to see a child in school
• Children can discuss problems with their Education Welfare Officer
• Parents can request an officer’s help, advice or support
Can anyone use this service?
Anyone
Service details for this family support services
Language: Awaiting confirmation
- Can provide specialist support for families of children with disabilities / additional needs Please contact to discuss your child(s) needs further.
- Relevant staff have a valid current DBS?
Social information
Address
You can send post here:
Torfaen County Borough Council
Civic Centre
NP4 6YB
Contact methods
Telephone: 01495 762200
Email: EWS@torfaen.gov.uk
Social media
Accessibility