National Adoption Service - Family support services

What we do

National Adoption Service for Wales is an innovative collaborative for provision of adoption services. It brought together Welsh local authority adoption services into a 3 tier structure which includes partnerships with Voluntary Adoption Agencies based in Wales, Health and Education Services.

All 22 Welsh councils continue to provide services to all looked after children whilst identifying & working with children for whom a plan for adoption is appropriate. Councils work together within 5 regional collaboratives to provide a range of adoption services. All provide the adoption agency functions for children, recruit and assess adopters, offer counselling to birth parents and advice to adopted adults.

Adoption support services can be provided by the Regions or Local Authorities. Nationally, the Director of Operations and a small central team, hosted by the City of Cardiff Council on behalf of all local authorities, drive improvement, consistency and co-ordination.

Who do we support

Prospective or approved adopters
Children and young people who are or may be adopted
Birth parents
Adults who were adopted as a child
Other family members affected by adoption

If you have any queries about your adoption service whether from the past, a current service or you are thinking about using an adoption service in the future, please use the links on our website to contact your local regional adoption service or voluntary agency. Similarly, if you are interested in becoming an adoptive parent, you can find out more by looking at these pages. http//

Is there a charge to use this service?

Depends - Yes - there is a charge for the assessment of those wishing to be approved as intercountry adopters.

Can anyone use this service?

You can self refer

Service details for this family support services

Language: Bilingual

  • Can provide specialist support for families of children with disabilities / additional needs Yes Please contact to discuss your child(s) needs further.
  • Relevant staff have a valid current DBS? Yes


 You can send post here:

County Hall
Atlantic Wharf
CF10 4UW

Contact methods

Social media


  • Accessible toilets
  • Accessible parking
  • Lift
  • Automatic doors
  • Access by ramps/level access

 Opening times

Monday to Thursday 9 - 5
Friday 9 - 4.30