Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Steps - Family support services

What we do

Steps is the national charity working for all those whose lives are affected by childhood lower limb conditions. Every week, dozens of families turn to Steps for information, guidance and support.
- This might be following ante-natal diagnosis of a serious leg condition at the 20 week scan;
- It might be in the early weeks or months of a child’s life, when a significant problem has been identified;
- It could be during treatment, when nothing seems to be going right;
- Or it might be in the years after apparently successful treatment, when further complications have arisen.

For many families, this is the toughest and most emotional time they will ever face. Whatever the lower limb condition, whatever the stage of life and whatever the reason, Steps is here for those families. By providing a sympathetic ear, clear information and helpful advice – all combined with the reassurance of years of experience – we help families to find the best way forward.

Who do we support

For all those whose lives are affected by childhood lower limb conditions.

Is there a charge to use this service?


Can anyone use this service?

Anyone can contact us directly.

Service details for this family support services

Language: English only

  • Can provide specialist support for families of children with disabilities / additional needs Yes Please contact to discuss your child(s) needs further.
  • Relevant staff have a valid current DBS? No


 You can send post here:

Warrington Lane
WA13 0SA

Contact methods

Social media


 Opening times

If you have questions, concerns or simply feel you would like someone to talk to – please do not hesitate to contact us – we will be happy to help. You can call our Helpline (Monday – Friday 9.30am to 4pm) or email us.