Information, Advice and Assistance Service - Early Intervention & Prevention - Family support services

What we do

The Information, Advice and Assistance (IAA) Officer is part of the Local Authority's response to the Social Services and Wellbeing Act. The IAA Officer is based within the Early Help Hub and is well placed to provide information and advice or simply signpost you in the right direction.

Who do we support

Do you live in Merthyr Tydfil and need support with:
Health and wellbeing
Housing
Education
Being Social
Parenting or children's behaviour
Finance / managing your money
Leisure
Children and family
Do you know where to turn for help?

Do you want to find out more about organisations who may be able to offer support?

Want to know what services are available in your local area?

Is there a charge to use this service?

No

Can anyone use this service?

The service is available to all families in Merthyr Tydfil

Service details for this family support services

Language: English medium setting

  • Can provide specialist support for families of children with disabilities / additional needs No Please contact to discuss your child(s) needs further.
  • Relevant staff have a valid current DBS? Yes

 Address

 You can visit us here:

Civic Centre
Merthyr Tydfil
CF47 8AN

 Accessibility

  • Accessible toilets
  • Hearing loop
  • Automatic doors
  • Access by ramps/level access

 Opening times

Monday to Thursday 9:00am - 5:00pm
Friday 9:00am - 4:00pm
Last updated: 21/01/2025