Home-Start Rainbow Project - Family support services

What we do

Are you a family, with at least one child under the age of 11 and are struggling with Mental Health, isolation or implementing boundaries and routines for your children? Then you could be eligible for some free remote support from one of our trained Rainbow volunteers. Our volunteers provide emotional support over the phone, developing a relationship of trust with the family over time, which enables open and trusting conversations, monitors the general well-being of family members, is supportive of their choices and provides information and links to other services.

Who do we support

Families who have at least one child under the age of 11 who are struggling with Mental Health and/or implementing boundaries and routines for their children.

If you would like any further information or a referral form to receive our service then please email me: prochefort@homestartcymru.org.uk

Is there a charge to use this service?


Can anyone use this service?

Referrals can be made by parents/carers/family members who have parental responsibility for at least one child under the age of 11 years old. This also applies to Health Visitors, Social Workers and other Health Care and educational professionals.

Service details for this family support services

Language: English only

  • Can provide specialist support for families of children with disabilities / additional needs Yes Please contact to discuss your child(s) needs further. We are able to provide emotional remote support to families (with at least one child under the age of 11) who have a child with Additional Learning Needs.
  • Relevant staff have a valid current DBS? Yes

Social media


 Opening times

Monday-Thursday 9:00-4:30pm