Children's Single Point of Access (SPOA), Wrexham County Borough Council - Family support services


What we do

Concerned about a child?

If you know a child who is at risk of abuse or is being abused, it’s very important that you let the council or the police know.
If the individual is in direct danger, call the Police immediately on 999. If not, telephone Social Services as soon as possible to share your concerns.

Children's Single Point of Access (SPOA) is the first point of contact for anyone wishing to make a new referral into Children’s Services, including partner agencies and members of the public.

Who do we support

Anyone making contact with the team.
Wrexham County Borough Council

Is there a charge to use this service?

No

Can anyone use this service?

Anyone can contact to make a referral by phone on 01978 292039 or email SPOAchildren@wrexham.gov.uk, professionals are expected to complete the North Wales Referral form.

Service details for this family support services

Language: Bilingual

  • Can provide specialist support for families of children with disabilities / additional needs No Please contact to discuss your child(s) needs further.
  • Relevant staff have a valid current DBS? Yes





 Accessibility

 Opening times

Out Of Hours Tel. No 0345 0533 116

Opening Hours:
Monday to Friday
9:00 – 17:00 (16:30 on Fridays)