Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Child Bereavement UK Helpline - Family support services

What we do

Child Bereavement UK helps children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves or when a child dies. We also provide training to professionals, equipping them to provide the best possible care to bereaved families.

For more information or to support the work of the charity, please email:
Visit our website:
National helpline: 0800 02 888 40

Who do we support

We offer a national free phone, confidential Helpline which offers support and information. Any adult be they family, friend or professional can call us for advice, support or for those who would like a listening ear.

We offer face-to-face support for children and young people up to the age of 25 who have been bereaved of someone special. Support is through one-to-one or family sessions we also offer groups for children and their families and a group for young people (G4YP) where they can meet other bereaved children and young people.

We also support for parents who have been bereaved of their child or baby at any age, this is also through face-to-face support either individually or as a couple or family. We also offer parent support groups where they can meet other bereaved parents.

Is there a charge to use this service?


Can anyone use this service?

Our national helpline is available to anyone across the country. Our support services require a referral either through a self-referral or a third-party referral through calling our helpline. Please note that we only take third-party referrals that have the individuals' or families permission.

Service details for this family support services

Language: English only

  • Able to support children with disabilities Yes
  • Are staff DBS checked? Yes


 You can send post here:

Unit B, Knaves Beech Way
Knaves Beech Industrial Estate
High Wycombe
HP10 9QY

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  • Accessible toilets
  • Accessible parking
  • Automatic doors
  • Access by ramps/level access

 Opening times

Helpline & Online Live Chat: Monday to Friday 9:00 am to 5:00 pm.