Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Parent Talk Wales - Family support services

What we do

Support for parents in Wales. Read our parenting articles or speak to us via live chat in English or Welsh

Parent Talk Wales offers free, down-to-earth information and advice for parents of children aged 0-19 from Action for Children. The confidential one-to-one online chat service connects parents directly with a parenting coach for judgement-free practical advice and emotional support whilst the website answers some of the most common parenting questions. Parenting coaches are qualified and experienced support workers, child minders, play practitioners and teachers.

Who do we support

We’re on hand to support parents, when you need us. Browse our articles on the most common parenting questions from our experts. Or talk one-to-one with a qualified parenting coach about anything that’s worrying you. It’s all free, and no topic is too big, small, or embarrassing.

Is there a charge to use this service?


Can anyone use this service?

Anyone can contact us directly

Service details for this family support services

Language: Bilingual

  • Able to support children with disabilities Yes Parenting Support and advice
  • Are staff DBS checked? Yes

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 Opening times

-12:30-19:30 Monday
-10:30-16:30 Tuesday
-10:30-16:30 Wednesday
-12:30-19:30 Thursday