Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

E.ON Energy Fund - Family support services

What we do

The E.ON Energy Fund has been set up to help the most vulnerable existing or previous customers of E.ON Energy, and who live in England, Scotland or Wales.
The Fund can help pay current or final E.ON energy bill arrears. It can also help E.ON customers by providing replacement household items such as cookers, fridges, fridge-freezers and washing machines – and also help to replace and repair gas boilers as well as e-learning vouchers. The e-learning vouchers can support them in managing their finances, stay out of debt, help earn a qualification and if needed help them back to work.

Who do we support

Vulnerable existing or previous customers of E.ON Energy.

Is there a charge to use this service?


Service details for this family support services

Language: English only

  • Able to support children with disabilities No
  • Are staff DBS checked? No

Contact methods


 Opening times

Lines are open Monday to Friday 9am to 5pm and calls are charged at standard local rates.