Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Gov.Uk - Winter Fuel Payment - Family support services

What we do

If you were born on or before 5 August 1953 you could get between £100 and £300 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’.

You usually get a Winter Fuel Payment automatically if you’re eligible and you get the State Pension or another social security benefit (not Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit).

Who do we support


Is there a charge to use this service?


Service details for this family support services

Language: Bilingual

  • Able to support children with disabilities No
  • Are staff DBS checked? No


 You can send post here:

Wrexham Job Centre Ty Maelor
15-17 Grosvenor Rd
LL11 1BW

Contact methods


 Opening times

Monday to Friday
8.00 am to 6.00 pm

Phone: 0800 731 0160 (claims within UK) / 0191 218 7777 (claims outside UK)

Text number: 0800 731 0464 (deaf or hearing-impaired callers within UK / 0191 218 7280 (deaf or hearing-impaired callers outside UK)