Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Hope Support Services - Family support services

What we do

Hope supports young people aged 5-25 when a loved one has a serious illness such as cancer, Covid-19, Motor Neuron Disease etc. We're available from the moment of diagnosis for however long we're needed, whatever the outcome for the patient. Our online support service is available across the UK and offers one-to-one support, a peer support community and regular comment threads on a range of topics such as sleep, dealing with emotions and coping on special days.

Who do we support

Young people aged 5-25 when a loved one is seriously ill.

Is there a charge to use this service?


Can anyone use this service?

Young people can self refer directly through the website, or professionals/family members can also fill out a referral form on the website.

Service details for this family support services

Language: English only

  • Able to support children with disabilities Yes If a young person has a disability we can have a chat with them/their family to see what we are able to put in place to support them.
  • Are staff DBS checked? Yes

Contact methods

Social media


 Opening times

Our digital support offers a daily drop in, as well as bookable slots throughout the week. The peer support group is accessible 24/7.