Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Shine Cymru - Family support services

What we do

Shine Cymru provide specialist support, advice and information throughout the life of anyone living with spina bifida and/or hydrocephalus, as well as to parents, families, carers and professional health and social care staff.

Shine's Support and Development workers can be contacted to provide support, information and advice on / to:
• Benefits, finances and funding
• Bowel and bladder issues, incontinence, staying healthy (via our medical advisors)
• Shine’s Home Delivery service for continence products
• Local support groups, events, peer support through online groups such as Shine 40plus
• Education for members attending schools, colleges and universities (via our education advisor)
• Folic acid and pregnancy advice
• Support for carers / parents who look after someone with spina bifida and/ or hydrocephalus
• Professionals including GP’s, health and social care staff, employers, schools, colleges about how these conditions can be managed.

Who do we support

Anyone who has spina bifida and / or hydrocephalus
Parents who have a child with spina bifida / and or hydrocephalus
Carers and families who live with or care for someone with spina bifida and/ or hydrocephalus.

Professionals providing support such as health and social care staff, educational staff, employers
Anyone who is expecting a baby with spina bifida

Support and information for our members and professionals post Coronavirus pandemic.

Shine is committed to continuing to deliver our support, advice and information services for you throughout this difficult time, and although currently we have had to suspend face-to-face and group sessions, you can still access our information, advice and support services.
We will be taking calls and answering emails between 9am and 5pm Monday to Friday. If we cannot help you directly, we will do our best to find someone who can, and to use our voice to advocate, with our charity partners, on your behalf.

Is there a charge to use this service?


Can anyone use this service?

Anyone can contact us directly.

Service details for this family support services

Language: Bilingual

  • Able to support children with disabilities No
  • Are staff DBS checked? Yes


 You can send post here:

Po Box 7008
CF15 5EF

 Opening times

Monday - Friday 9.00am -5.00pm