Gwasanaeth Gwybodaeth I Deuluoedd - Family Information Service

Boloh - The Black and Asian family Covid-19 Helpline - Family support services

What we do

Barnardo's have also launched the first UK-wide helpline and live webchat facility for Black, Asian and minority ethnic children, young people and their families aiming to provide advice, signposting and support from trained specialist advisors and therapists – all of whom are from a diverse set of cultural backgrounds and able to speak a range of languages. This will run for 12 months ending in September 2021.

Who do we support

A helpline and live webchat facility for children from Black, Asian and other minority ethnic backgrounds.

Is there a charge to use this service?


Service details for this family support services

Language: English only

  • Able to support children with disabilities Yes
  • Are staff DBS checked? Yes

Contact methods


 Opening times

We are available to talk Mon-Fri, from 1pm-8pm.